Privacy Policy Commitment Statement
Your data privacy is a core priority at zephiralune, and we take your digital security seriously every day.
About Our Privacy Approach
At zephiralune, we understand the importance of personal privacy and are committed to safeguarding your information. This Privacy Policy outlines how we collect, handle, and store your personal data in compliance with Australian regulations such as the Privacy Act 1988 and the Australian Privacy Principles (APPs).
We encourage you to review this policy to understand your rights and our processes regarding your information. We strive for transparency in all practices and have designed our privacy procedures to ensure secure management of your data. Please contact us with any questions regarding these measures.
How and What Data We Collect
We collect personal data directly from you when you provide it, as well as automatically through our website technology. This includes data necessary to deliver our services and optimise user experience.
Information Provided Directly by You
- • Contact details such as name, email, and phone number
- • Demographic data including location or business type
- • Preferences for marketing communications or topics
- • Information submitted through contact or inquiry forms
- • Feedback and reviews given on our services
Automatically Collected Information
- • Device type and browser as detected when you visit
- • Usage activity including page visits and clicks
- • Approximate location inferred from IP address
- • Technical logs for system operation and diagnostics
- • Analytics data for site improvement and monitoring
Purpose of Collecting Data
We use your information for communication, service delivery, improvement of site functionality, and compliance with legal requirements. Your preferences help us tailor content to your interests.
- • Processing service requests you submit to us
- • Personalising your experience and content recommendations
- • Sending essential updates and administrative notifications
- • Improving the functionality of our digital platforms
- • Carrying out analytics and performance reviews
- • Complying with legal obligations and resolving disputes
- • Responding to feedback and customer inquiries
Our Data Commitment: We are committed to utilising your data responsibly and respecting your privacy choices. All information is handled only by authorised personnel using secure systems. Regular audits help us ensure best practices are upheld across our processes.
How We Share Information
Your data may be shared with third-party providers involved in website operation, analytics, security, or legal compliance. We do not sell your personal information to outside parties.
Third-Party Service Providers
Service providers only access information needed to perform specific roles, such as hosting, analysis, or communications. They must follow our strict privacy standards.
Compliance and Legal Obligations
We may disclose data to comply with Australian law, court orders, or government requests as required.
Anonymous Statistical Reporting
Non-identifiable data is used to create statistical reports and inform service improvements.
Your Data Rights and Choices
You may access, correct, or request deletion of your personal data held by zephiralune. Requests regarding your data or privacy preferences can be submitted directly to our contact channels.
- • You can request access to your data at any time
- • You may ask to have data corrected if it is outdated
- • You may request deletion of your personal information
- • You may obtain your data in a structured format
- • You may object to specific data processing activities
- • You may request limits on how data is processed
To exercise your rights or inquire about our privacy measures, contact us using the details below. We respond to all requests as promptly as possible per our regulatory obligations.
Our Security Measures
We employ technical and organisational measures designed to protect your personal information and prevent unauthorised access, loss, or misuse.
Technical Protections Used
- • Data encryption for transmissions and storage
- • Anti-virus and threat detection tools in place
- • Firewalls and secure server environments
- • Frequent vulnerability and risk assessments
Organisational Safeguards Applied
- • Access to data limited to authorised staff
- • Mandatory staff privacy training and awareness
- • Clear procedures for data management events
- • Continuous improvement of internal controls
Duration of Data Storage
We retain information only for as long as it is needed for our business operations or legal requirements. This period may vary depending on the nature of information collected.
- • Account information held until request for deletion
- • Content preferences retained while relevant
- • Records kept only for ongoing use
- • Transaction data maintained for legal terms
- • Preferences stored unless you opt-out
Data is securely deleted or anonymised at the end of retention.
International Transfers and Storage
Where data is transferred or accessed outside Australia, we ensure comparable protection standards through contracts and technical controls.
- • Transfers only occur to partners with adequate safeguards
- • Agreements incorporate privacy model clauses
- • Technical security protocols prevent unauthorised access
- • Regular checks on overseas provider compliance
Cookies and Digital Tracking
Cookies are used for essential site operation, analytics, and personalising user experience in line with our Cookie Policy.
Types of Cookies Used Here
- • Required for core functionality of the site
- • Track usage for analytics and optimisation
- • Remember settings for improved experience
- • Enable advanced features and convenience
Cookies can be controlled through browser settings at any time.
Updates to This Policy
We may revise this Privacy Policy periodically. Material updates will be communicated as appropriate to keep you informed of significant changes.
- • Clear notification on our website
- • Notice via direct email where required
- • Change history at the bottom of the policy
- • Access to previous versions if requested
Checking this page from time to time is recommended.
Contacting Our Privacy Team
Questions or requests can be sent to the channels below for quick attention.
zephiralune
373 Bay Street, Port Melbourne, VIC 3207 Australia
Phone: +61817267497
Email: content@zephiralune.com
Policy last updated October 13, 2025
Effective October 13, 2025